Hospital Passports

In collaboration with stakeholders University Hospital of Morecambe Trust (HMBT) have reviewed and designed a new digital version of patient child and adult hospital passports and the autism passport.

What is a Hospital Passport?

A Hospital Passport is designed to give hospital staff helpful information about the person, about their health and social needs and guides staff on the best way to support the person when they come to hospital.

  • Hospital Passports belong to the person and are completed by them with help if needed from their family, friends, carers and others that people that provide support. 
  • Hospital Passports provide important information and ensures hospital staff have immediate access to essential information about the person to enable us to provide person-centred care and treatment and make the necessary reasonable adjustments to ensure everyone gets fair access to good quality health care.
  • Completed Passports sent to UHMBT Matron for Learning Disabilities and Autism at UHMBT will be reviewed before uploading to the person’s electronic hospital records.
Hospital Passport includes:
  • The details of the people that need to be included in the person’s support and care
  • Information on the best way to arrange appointments, hospital stays and transport
  • How best to communicate with the person and identifies the specific support needs when the person visits the hospital
  • It will identify the person’s activities of daily living skills and support needs
  • It will identify what the person likes and dislikes and guide staff how to support the person if they are upset or distressed.
Where can I find the Hospital Passports?

The digital passports can be found on the UHMBT Website .  More inforamtion can also be found in the download section on the right-hand side of this page.


Hospital passports are a useful tool that allows for sharing of information between service providers. I particularly find the reasonable adjustment section useful as staff can look at this and try to action them as soon as possible rather than not being aware and then a hospital experience is negative. The passport allows for all relevant information about a person including medical history, communication techniques and likes/ dislikes to be available on one document. Often those areas are not covered in a general admission and information gathering. Passports allow staff to have more idea about how to communicate with our individuals and help to remove the barrier that sometimes arises when staff are unsure how to communicate. (Clinical Lead Nurse, Croft Care Trust).

As a service provider we find that knowing that the individuals we support have their Hospital Passports easily available to the staff at the hospital very reassuring. Knowing that we can direct the nurses and other medical professionals to read the information contained within this document helps to reinforce the information we have handed over verbally. Especially with COVID and the restrictions imposed on the staff being able to support the individuals into hospital having the Hospital Passport at the hospital in advance has helped alleviate some of the worries we have had.  As a provider, we have had positive feedback from the professionals in the hospital who have read and utilised the information contained within the Hospital Passport to help them whilst supporting the individuals when they have been in hospital. I think having the document available in a digital format makes it more accessible to the hospital staff and reduces the possibility of the information contained within it from being lost, misplaced which could easily happen when it was only available in paper form.  (Service Manager, Creative Support)

For more information about Hospital Passports contact:

Brian Evans, Matron for Learning Disability, Autism and Complex Needs

Telephone: 01229 406793 or Mobile: 07813 536877


Page last reviewed: 21/11/2023

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